Refund policy
Due to hygiene reasons, we are unable to accept returns or exchanges on underwear. Once underwear has been tried on, it must be discarded and cannot be re-sold, which doesn't align with our commitment to low waste and sustainability.
However, if the underwear you receive has any issues, such as defects or quality concerns, we are here to help. Simply provide proof picture of the defect or quality issue, and we will happily issue a full refund or exchange.
If you have any concerns or requests, please reach out to us at contact@wearmeidesign.com. We're here to help and want to ensure you have a positive experience with our products!
We understand this policy may be inconvenient, but it’s part of our shared responsibility to maintain hygiene and support sustainable practices. Your understanding and cooperation help us reduce waste and protect our planet.
Thank you for being a part of our commitment to hygiene and sustainability. Your satisfaction is important to us, and we will do our best to address any concerns you may have.